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Salt-Free, Anti Scale Water Conditioners in Southern California

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Hard Water Defined

Water hardness is typically measured by its total dissolved solids (TDS). A TDS measurement below 150 indicates soft or very soft water. A TDS rating between 150-250 indicates slightly hard water and a TDS rating above 250 indicates moderately hard to hard water with 420 or more signaling very hard water.

Brine Restricted Areas

In some cities in the state of California, the use of water softeners is subject to legal restrictions due to environmental concerns. Here are three ways the state has deemed water softeners as harmful:

wireless water softener technology from ecowater
wireless water softener technology from ecowater

What Can I Do About California’s Hard Water?

Southern California has some of the hardest water in the state. Normal or medium-hard water rates 60-120 mg/L. Water in Los rates 127 mg/L. That means that every liter of Los Angeles tap water contains 127 mg of calcium or magnesium – the minerals that make water hard. These contaminants come from ground water that travels through mineral-rich soil.

Hard water can corrode your pipes and fixtures, discolor your clothing and make it difficult to bathe. The best way to combat hard water is by installing a water softener. Unfortunately, California has banned the use of traditional salt-based water softeners. Why did they do this given the state’s hard water? Let’s unpack the story and explore alternative options for safe, clean water in your home.

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“Dylan with Eco Water was very personable and amazing installing my under sink water systemSame goes for Ryan who did service on my soft water system earlier. – Gene L, A 5-Star Google Review

The Trouble with Hard Water

If you’ve seen spots on your dishes, had dry skin or crusty laundry, you’ve probably dealt with hard water. The excess mineral composition in hard water creates a number of issues for homeowners. Not only can it leave your hair or skin feeling dry and unclean, it can wreak havoc on your plumbing system or water heater. Hard water leads to corrosion. You may have noticed this in the form of stains in your sink or chalky residue on your faucet. Over time, this corrosion can clog your pipes and make them brittle. If you’re worried about damage from hard water, it’s important to have a plumber check your home’s pipes.

wireless water softener technology from ecowater
wireless water softener technology from ecowater

Does your area have Hard Water?

Water hardness is typically measured by its total dissolved solids (TDS). A TDS measurement below 150 indicates soft or very soft water. A TDS rating between 150-250 indicates slightly hard water and a TDS rating above 250 indicates moderately hard to hard water with 420 or more signaling very hard water. 

California water hardness can vary widely and averages between 100-300 TDS. 

Water hardness varies depending on the area and water source.

For example, Northeast Los Angeles reported a TDS score of 240 in 2022 while Kagel Canyon reported a TDS of 300 and Malibu reported a TDS of 334. 

All of these scores put the municipal water for the region in the slightly to moderately hard range. This means that there are enough minerals in the water to affect how it tastes and cleans. It also suggests that residents in areas with hard water will want some sort of water filtration or softening system.

Reasons why a City will ban Water Softeners

In some cities and the state of California, the use of water softeners is subject to legal restrictions due to environmental concerns. Here are three ways the state has deemed water softeners as harmful.

California’s Water Crisis

California has faced numerous water-related challenges, including droughts, dwindling water supplies, and overdrawn groundwater resources. As a result, the state has implemented stringent regulations and conservation measures to preserve its precious water resources. Because water softeners use a significant amount of water during their regeneration cycle (20-65 gallons/month) , they are considered a drain on the water supply.

Salt Discharge and Water Contamination

Water softeners operate by removing minerals, such as calcium and magnesium, from the water through a process called ion exchange. However, the discharge from water softeners contains high concentrations of salt, which can contaminate water bodies, harm aquatic ecosystems, and even seep into groundwater supplies.   The cumulative effect of salt discharge from numerous softeners across the state can exacerbate California’s water quality issues.

Impact on Wastewater Treatment Facilities

Water softeners also pose challenges for wastewater treatment facilities. The high salt content in the discharged water places an additional burden on these facilities, as they must employ costly processes to remove the excess salts. Furthermore, the concentrated brine produced during a water softener’s regeneration process can overwhelm wastewater treatment plants and affect their efficiency.

Brine Discharge Control Areas in California

In response to the above environmental concerns, California has implemented strict regulations regarding the use of water softeners. The state’s Water Quality Control Board has designated certain regions as “brine discharge control areas,” where the use of water softeners is prohibited or subject to specific requirements. Violating these regulations can result in fines and penalties.

Water Softeners vs. Water Conditioners

In a residential setting, the two most common methods of dealing with hard water are using a water softener or a water conditioner. Both of these systems function in different ways, and understanding what these differences are can help you determine which system is right for you. 

The most common alternative to a water softening system is a water conditioner. While water softeners remove the mineral ions from hard water and replace them with sodium ions through a process known as ion exchange, water conditioners alter the structure of the mineral ions. This allows the mineral ions to stay in the drinking water but eliminates the ability of those minerals to cause scaling.

Water Softeners

Water softeners have been around for a while, and most people have heard of them and used softened water at some point. Water softeners function through a process known as ion exchange, during which hard mineral ions in water are removed and replaced with sodium ions.

When water percolates through the ground it picks up positively charged mineral ions. The process of ion exchange involves attracting these mineral ions away from the water molecule and replacing them with sodium.

To do this, water softeners will typically have at least two tanks. The first tank contains a large amount of negatively charged resin beads. Attached to these resin beads are positively charged sodium ions. When hard water enters the water softener it is placed into this resin tank. As the hard water passes over the resin beads, the mineral ions are attracted to the resin beads. As these minerals attach to the resin beads in the resin tank, they displace the sodium ion which moves to join the water molecule. This allows the water molecule to maintain a balanced charge and completes the process of ion exchange.

The second tank in a water softener is referred to as the brine tank. This tank contains a salty brine solution. This solution is used to periodically refresh the resin in the brine tank. The resin is saturated with the brine solution, which displaces the minerals attached to the resin and replaces them with fresh sodium ions. Once this process is complete, the wastewater is flushed from the system and down the drain.

Some people are concerned about the level of sodium in softened water. Here are a couple of key points about sodium in softened water:

  • Softened water contains sodium (Na), not table salt (NaCl).
  • The sodium in softened water does not affect the taste.
  • The exact amount of sodium in softened water depends on how hard your water is. The process of ion exchange requires sodium to be added as hard water minerals are removed, meaning the harder your water the more sodium your softened water will contain.

For most healthy adults the amount of sodium in softened water poses little risk. However, if you are concerned about sodium in softened water it may be worth considering water softener alternatives like a water conditioner. Many people choose to install a reverse osmosis system to use in conjunction with their water softener. Reverse osmosis systems are capable of removing sodium added to softened water, as well as reducing a wide range of other contaminants.

The best salt for water softener may depend on your specific system and needs. The use of sodium chloride is more common, but some people use potassium chloride to reduce the amount of sodium in softened water. Be sure to speak with a water quality specialist familiar with your water softening system to determine the best salt for your system. Additionally, learn more with our guide to How Does Salt Soften Water.

Water Conditioners

Water conditioners are the best alternative to a water softener if you are concerned about sodium in your water. The key difference between water softeners and water conditioners is water conditioners don’t remove the minerals from hard water.

Remember, the main impact of hard is scaling. Water softeners address this problem by removing hard water minerals and replacing them with sodium ions. In contrast, water conditioners cause minerals in hard water to crystallize.

Water conditioners do this through the use of template-assisted crystallization (TAC) media. As hard water passes over TAC media, a small portion of the hard minerals crystallize. These are sometimes referred to as “seed crystals”. Once these seed crystals have formed, the remaining mineral ions contained in the hard water will preferentially attach to the seed crystal rather than any surfaces the water comes into contact with.

Although conditioned water still contains hard minerals, those minerals no longer cause scaling. This means conditioned water won’t cause mineral buildup in your pipes, in your appliances, or on surfaces throughout your home. 

Water conditioners also have a couple of other features that make them advantageous for certain situations. These features are:

    • Many water conditioners don’t require electricity, unlike water softeners.   This can make it easier to install in homes with limited access to electricity where the water line enters their home.
  • Water conditioners don’t require the use of brine, which makes them an ideal solution for areas with brine restrictions in place. This also makes it unnecessary to install a drain line from the water conditioner.

EcoProTechT: Ecowater Anti-Scale Systems

ProTechT has no backwash, which makes it ideal for Brine Restricted areas.

ProTech TCC does have backwash and takes out chlorine. This is not good for brine-restricted areas.

Anti-Scale systems protect your home wellness.  Pipes and appliances will last longer as they will not have build-up, which causes corrosion and pinhole leaks. This is an investment to maintain the value of your home!

Reverse Osmosis is sold with these anti-scale systems to protect your health! Reverse osmosis improves the taste of water by filtering out pollutants, lead, chlorine, fluoride, PFOS, and other impurities and odors. The water is free of parasites and bacteria and has a lower sodium content. Reverse osmosis systems also use minimal electricity to operate.  Great for pools and for cooking to make food taste better.

wireless water softener technology from ecowater

Get a free, no-hassle quote for a new EcoWater Conditioner properly sized, installed, and set up in your home by EcoWater SoCal

For faster answers to your questions, give us a call 760-259-2306

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Reviews Directly from Google

CORAZON
CORAZON
21:03 03 Jun 25
My nephew and I were working on getting my Ecowater Reverse... osmosis tank pressurized and when it didn’t work , we called Ecowater and spoke to Kevin Johns . He immediately offered to provide his number to text photos of my system and plumbing underneath . And with that he knew exactly how to help us . He was so amazingly good and helpful and so patient in trouble shooting my RO issues . And subsequently guided us on replacing my old filters which he figured may have been clogged cuz replacing the 3 filters were way overdue . So step by step , he pleasantly guided us on replacing the filters and it was successful. I really appreciate your outstanding customer service,Kevin. Your customer service was definitely 5 stars ⭐️⭐️⭐️⭐️⭐️!read more
Jon Davey
Jon Davey
19:52 02 Jun 25
Ecowater SoCal team is very friendly and knowledgeable. I... had the pleasure of working with Jason Harrison today. He was very helpful and knowledgeable.Previously, I had worked with Kevin John on another service call; he was very helpful as well.read more
Rosalyn Nicholes
Rosalyn Nicholes
23:22 23 May 25
Jonah Rivas was great in helping me know what to purchase... and with making sure if I needed additional help to not hesitate to reach out. Outstanding customer service skills and such sincerity. If there were stars to rate him he would be a 5+!read more
Simone Morris
Simone Morris
19:44 23 May 25
I love my ecowater filter so much I have two in my house... and installed one at my parents too. I called to get help replacing my filters and Jonah made it so easy! He walked me through which ones to add to cart based on my systems and followed up with written instructions and a step by step video on how to change them. So easy. I’ve had ecowater almost 7 years now and have always been pleased with my filter and their customer service!read more
Michael Weisfeld
Michael Weisfeld
17:45 23 May 25
The entire experience working with Ecowater has been great.... It started with the rep at Costco who helped us learn about the solution and schedule a at-home meeting. Ben was the sales tech we worked with to scope out the right equipment for our home. He was very knowledge and friendly. Finally, Michael the installer was very professional, equally knowledgeable and willing to do the extra touches to make everything clean and neat. We are very excited to have an Ecowater solution for our home and be a customer for many years to come.++++++++++++++Update: June 2025 - We are many years into our ownership and everything continues to be great with our water and ECO products. Even the customer support via the phone has been thorough, friendly and solution oriented. Shout out to Jaylen and Jonah for great customer service.read more
Mayra Garcia
Mayra Garcia
16:30 23 May 25
Carlos was great. Explained what he was doing throughout... the whole process. Very kind and patient. Did a beautiful job installing the water system in my home.read more
Chris Chock
Chris Chock
06:17 22 May 25
Jason from EcoWater was fantastic! He recently came by to... do maintenance service on our water softener system and did an excellent job. He was professional, knowledgeable, and took the time to explain everything clearly. The system is running perfectly now. Highly recommend Jason if you're looking for reliable and friendly service.read more
Andy Bogus
Andy Bogus
23:56 21 May 25
Johas Rivas was very helpful and knowledgeable. Excellent... customer care.read more
Timothy Herman
Timothy Herman
03:05 21 May 25
Purchased the system from Costco. Steven Scouten helped me... out and answered all of my questions. He also addressed some concerns I had. Great customer service. I love this system and I would highly recommend.read more
Eleanor Wai Lam Tong
Eleanor Wai Lam Tong
05:49 20 May 25
Taz has provided excellent service and patience with me.... She solved my water filter problem and suggested good ideas of how to take care of my new water filters. I appreciate it her help and support.read more
Ken Kim
Ken Kim
20:04 16 May 25
Excellent customer service!
Kevin Pfefferkorn
Kevin Pfefferkorn
19:05 16 May 25
Jonah Rivas provided excellent customer service!
Sunghee Lee
Sunghee Lee
16:21 16 May 25
Thank you Taz. You are so kind 💕
Lawrence Isaac
Lawrence Isaac
14:50 16 May 25
Jonah Rivas helped me place my order for filters and did a... FIVE STAR job. I could not have done it without him. I was so pleased I asked him to come to my house and install the filters when they arrive. He is very knowledgeable and was patient with me which I appreciate. EcoWater is lucky to have him as an employeeread more
Anita Corral
Anita Corral
01:14 16 May 25
I talked to Jonah and he was very helpful. Thanks Jonah.
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