I have this eco water filtration system for last 3 years... and is working well. Yesterday noticed water flow was slow and this morning there was no water at all. Called the customer service and a rep named Marisa responded and helped me to resolve the problem by finding the leak detecting devise and how to reset it. She was very helpful and knowledgeable. Thanks Marisa for your help. 🙏😀read more
This water is so amazing.I had a great experience with... Matt and the installation team.👍😁read more
Excellent service ! Very efficient!
Hector Chacon provided excellent service when servicing our... water system. Polite and professional, answering all of my questions.read more
Ecowater has fabulous customer service and someone is... always available. I love my softener and RO system and, if I have a problem, they do their best to take care of it right away. My RO stopped filling up a couple days ago and Kyle Keehr walked me through troubleshooting via text because our phone connection was bad. I sure appreciate his help and the help of everyone who responds to my questions and concerns. He saved me the cost of a repair visit and I'm back to enjoying fabulous drinking water.read more
Yesterday Monday, January 22, 2024 broke all records for a... one day rainfall in San Diego, County.Brennan Jackson, Service Sales Specialist for ECOWATER Systems contended these consequences and repercussions the whole long day. He called over an hour from his expected arrival saying he on his way and would be arriving shortly.He parked his van and we discussed the scope of my concerns / issues and rolled up our sleeves and went to it.Starting in The Watershed where the system is housed it provides conditioned water to both the main house andthe guest house.He quickly went through the settings found a multiple items list of needed adjustments / corrections and culminated"all good" by water testing and comparisons with Rainbow Municipal Water Districts Meter / Back-Flow 1" Line.The ECO System was back - functioning as it should.Next under both sink-filters and the filter tanks - bleeding, checking the bladder and properly pressurizing to 10 lbs.we had strong flow.Brennan showed what he was doing demonstrating the best methods and applications - where dates / information labels are and how to change equipment so time-frames are meet and dollars are wisely spent.Went over parts and time spent for the work and again another round of water testing for a quality guarantee.Billing was clear, concise and paid per agreement.It was dark when he said good night to my daughter and wife.Packing up his van, I thanked him - it was a very good work experience.Both John would have, and Glenn should be, very Proud.Sincerely,Bob & Nancyread more
As always, the best service provider and the best servicing... as has all the times before.read more
Dylan Barnett was professional!
Thanks to Julie, we are very happy with our complete... Ecowater system installed about 6 months ago. The service & followup is very reassuring.read more
Brennan Jackson, my tech, was incredibly trustworthy,... knowledgeable and professional. He took the time to properly diagnose the issue. Customer service was his primary focus! Please request him for your next job. And, this water system has completely changed our water for the better…it tastes so good.read more
Excellent company. Michael came out today to do maintenance... on my water softener system and to replace filters on my reverse osmosis drinking water set up. He is very kind and knowledgably. It was a pleasure working with him. The office staff is also very good to work with. I can't recommend their services enough! good job!read more
EcoWater SoCal is amazing. I've installed their whole house... water system AND their alkaline + reverse osmosis tap systems at multiple properties. Their technology and equipment surpass value when compared to all the other brands. On top, their sales, service and in-office administrative reps have been great to work with over the years.Julie Riness has been my direct sales rep and has always provided with me exceptional service. I highly recommend her.Jaelyn Lopez has been my direct contact in-office for service needs and she has always gone above and beyond. For example, I recently had an issue while replacing my filters at a property and she called me multiple times and followed up to make sure my issue was resolved. I was blown away by her and the level of customer service she provided.read more
I am thoroughly impressed with the service we received from... Jordan Tallmadge at EcoWater SoCal. He was very polite, treating our home with respect and going out of his way to make sure we were happy with the service; extremely knowledgeable, giving detailed explanations of the tests he took and outlining the way the EcoWater system works to purify our water; and very thorough, taking the time to make sure everything was done just right, including straightening out and tightening up the faucets before he left. After this experience I will certainly continue to use EcoWater for our whole home water system. Thank you EcoWater and thank you Jordan, I greatly appreciate your expertise and professionalism!read more
Dylan was informative, quick and professional. Much... appreciated!!read more
Dylan with Eco Water was very personable and amazing... installing my under sink water systemSame goes for Ryan who did service on my soft water system earlierread more