Contact EcoWater SoCal
We are open Mon to Sat | 7AM to 6PM.
Feel free to stop by our office, call us to schedule an appointment, or use the contact form below and we’ll get back to you right away.
Verified Southern California Reviews
Dana Giardina
17:49 16 Jan 25
Alsan was very helpful and walked me through the process... for ordering replacement filters. He was great!read more
Sara Ortiz
23:32 13 Jan 25
I called Ecowater to purchase filters and was assisted by... Tiffany G. She was extremely helpful and helped me each step of the way. Thank you for the great service.read more
Emam El-Hout
02:59 04 Jan 25
Excellent service with great attitude. Always there... whenever you need help or support.High skills of technical support and knowledge.I highly recommend them if you are looking for a peace of mindread more
Adriana Bedoya
18:21 30 Dec 24
I have more than once worked with Asian Pagakis, asking for... filters and/or service, and always was and is a very pleasant experience.read more
JENNIFER BOOSE
19:03 29 Dec 24
Everyone was very nice and helpful. Kevin Johns went out... of his way to go the extra mile to make sure we were satisfied. We love our water system!read more
nancy arneson
23:02 27 Dec 24
Jonah worked patiently and politely to resolve my issue.
Eber Rodriguez
03:47 13 Dec 24
We are very pleased with our water Softener ERR3700,... reverse osmosis system ERO385, and the alkaline EACW. After doing extensive research to find the right system for us and meeting with different companies...Luke Pelbath was very knowledgeable and answered all my questions. He was very easy to work with. We have a household with varying needs and we were very specific about what we wanted. We wanted alkaline water coming from our kitchen sink and reverse osmosis water coming from our fridge (for our kids). Luke responded to my many questions on a Saturday while we were still determining what we needed and trying to understand the process. He helped us find a way to make our requests possible and we are very grateful for that. We've had the system installed for over two weeks and since my first shower and my first glass of water you can tell the difference right away. Even my wife is pleased, no buyer's remorse over here! Luke has continued to follow up with us and make sure everything is working properly. We purchased through Costco and since our first conversation, everything from inquiry, installation, and follow up has gone very smoothly. I highly recommend EcoWater SoCal for both the product and the customer service. We are continuously surprised by the difference this system has made in our water quality. The price was higher than some of the other companies we considered but the quality of product made in the U.S. and a lifetime warrantee make it worth it.read more
Gamache Inc
23:23 06 Dec 24
Jonah was awesome on my support call!
David Stewart
20:10 04 Dec 24
The customer service at EchoWater SoCal is great, one of... the best experiences I have had with customer service. My customer service representative name was Jonah Rivas, he was friendly and knowledgeable of the system I had and was able to translate my limited understanding of the product to a working order for an experienced tech to understand before his visit to my location. Great work by your employee Jonah, Echo Water SoCal hopefully you are aware of how lucky you are to have him as an employee.D.S. Of San Diegoread more
Fon-nie martin Ortega
18:11 04 Dec 24
Good customer service.
Gale Mosher
18:19 02 Dec 24
Jonah was very pleasant and helpful and guided me through... the ordering process on line.read more
Nick Chamani
18:49 27 Nov 24
Tiffany Griffith was a great help in assisting me in buying... my RO filters online for the first time. 🙂read more
Isabel Sandoval
23:53 22 Nov 24
High quality customer service! Very helpful, very thorough... and did not leave the call until everything was resolved.read more
Claudia Wedel
23:01 22 Nov 24
The Eco water customer service agent was excellent to work... with and answered all my questions to my satisfaction. I needed to order new filters and had questions about what I needed. She looked at my account and was able to direct me to the proper filters online. Great job!read more
Wijaya Martanto
01:28 22 Nov 24
Very happy with the detailed technical explanation that... field tech (Jason Harrison) and also the office support (Miguel Reyes) kindly provided.Thank you Fabian Acuna for his kind help to replace the salt level sensor and for Marissa Michel for the excellent coordination.Thank you!read more
Store Location
19465 N Indian Canyon Dr #3b
Palm Springs, CA 92262
760-259-2306
Business Hours: Mon to Fri | 7AM to 6PM
Store Location
780 S Van Buren St
Placentia, CA 92870
760-259-2306
Business Hours: Mon to Fri | 7AM to 6PM
EcoWater SoCal Service Area
