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Verified Southern California Reviews
Iver Nielsen
01:26 18 Apr 25
Today I changed filters in our under-sink water filtration... system. Unknowingly, I had drained the storage tank. When I turned the valves back on, only a trickle of water came out. I called EcoWater for support. Miguel Reyes answered the call and very patiently walked me through troubleshooting. He correctly advised me that it would take as much as 2 hours for the storage tank to refill.Miguel's customer support is professional, friendly and best of all competent. His professionalism and support reflects very well upon himself and EcoWater of Southern California. I am very happy that we chose EcoWater. I highly recommend them for water treatment solutions.read more
Amy DeNoble
23:58 17 Apr 25
Jonah helped walk us through which filters we needed to... reorder for our reverse osmosis drinking water system. He was patient and thorough.read more
Sandra F
20:42 14 Apr 25
Jordan came by today to check my system and refill the... potassium chloride. I had been having issues with the system indicating how much time was left before I needed to refill the pellets. Jordan found the issue immediately and made a correction and refilled the system per my request. He also ran a test on my water to make sure everything was working well. He was on time, very knowledgeable, quick, and has a great personality. My experience with this system and the service provided have been wonderful. Thank you everyone.read more
Sujay Shah
21:12 11 Apr 25
I purchased an Ecowater system. It included the water... purifier and reverse osmosis system (RO) I got it through Costco.I am happy with the system. Got the water purifier which does not use salt. While the water is not soft like a salt system it is clean and actually better on my shower heads because salt is not adhering to the head.The water is cleaned from that and you can drink from the sink so to speak.Also the RO unit works good and I have a filter to add minerals.I like the app as well because you can monitor the water usage.read more
kris
19:37 11 Apr 25
I love this company! I’m very happy with their Water... Softener System and my Reverse Osmosis Drinking Water System. I drink a lot of water so it has to taste good! No more buying those horrible plastic bottles.No more dry itching skin. ECO soft water showers for life!The best thing about this company though? The people! They have the best customer service! Today, specifically Jonah Rivas was very helpful and patient with me when I needed assistance ordering filters online while shopping on their website. Easy website but I wasn’t sure which filters to order. Jonah was great at explaining everything.Excellent customer service is what I value most and it doesn’t hurt that ECO Water products are the best!read more
Marina Papikian
17:45 11 Apr 25
Jonah Rivas man you are so helpful and so nice with... customers. He help me to set up my account and walk through how to order right items that I need . He is amazing I am so thankful for your help . Recommend all my friends who using Ecowater system to contact Jonah 👍Thank youMarina Papikianread more
leonie mcdonald
18:50 10 Apr 25
Fabian is the.BESTOutstanding JOB, very knowledgeable and... highly qualified and super helpful and professionalread more
Reyna Zhang
22:56 08 Apr 25
Jonah has been a great help scheduling my appointment.
Sal Hernandez
16:52 08 Apr 25
Jordan the technician was clearly very knowledgeable and... professional. He took time to answer and explain the entire system.read more
Stephanie Chase
04:56 07 Apr 25
Jonah Rivas was very professional and accommodating when... ordering the filter replacements.read more
Vero L.
21:31 04 Apr 25
Jonah Rivas by far was the most helpful customer... representative I've spoken to from this organization and any other in a while. He truly listened to my concerns and offered assistance. Unfortunately that has not been my experience in the past since we purchased the filtration system. I hope you retain this employee because no customer wants to feel frustrated. Thank you Jonah for helping me with my questions.read more
Richard Molden
18:23 03 Apr 25
I would like to recognize and thank Jonah Rivas for his... excellent service on the phone, as I had called to order filters for our Ecowater system. He was thorough and very personable in assisting me in deciding which filters to purchase, and he coached me through the account and credit payment process. He did a fantastic job and was a blessing to me with his positive attitude and professional approach. Thank you Jonah! R.M.read more
Brett Thurlow
18:43 01 Apr 25
Jordan was fantastic and did an excellent job. Appreciate... his hard work, guidance and expertise.read more
Teresa Waller
13:06 01 Apr 25
Jordan did a great job. He went above and beyond, and... completed my installation professionally, and with great care. Thank you!!read more
Don Lavoie
21:07 28 Mar 25
Jordan was exceptional competent polite,efficient with good... communication skillsread more
Store Location
19465 N Indian Canyon Dr #3b
Palm Springs, CA 92262
760-259-2306
Business Hours: Mon to Fri | 7AM to 6PM
Store Location
780 S Van Buren St
Placentia, CA 92870
760-259-2306
Business Hours: Mon to Fri | 7AM to 6PM
EcoWater SoCal Service Area
