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Local Southern California Reviews

I have worked with Ecowater and Relyonwater for a very long... time. Superb, above and beyond all the time!read more

02:05 28 Sep 24

Ecowater SoCal team is very friendly and knowledgeable. I... had the pleasure of working with Kevin Johns today.read more

Jon Davey

23:56 25 Sep 24

I spoke with a Gentleman named Kyle and he was extremely... knowledgeable and helpful from afar! Very grateful he was the one who answered!read more

Michael Vegas Gialketsis

20:56 20 Sep 24

Staff is Very professional and friendly

Sohrab Afrazi

19:13 18 Sep 24

Great service by Ecowater! Looking forward to start using... my new soft water and RO system. Thank you to Brendon Rosberg my sales rep and my instalation technician Carlos Lopez! You both do great work!read more

Louis V

22:23 12 Sep 24

I am a new home owner. I just moved in last Dec. I am still... getting things set up and under control. We have ECO WATER system and need some help. I called for customer service and was helped by Kyle Keehr. Not only did he answer my questions and helped me find what I neededon the website but he went above and beyond to help me set up my own account and helped me with what need to update my system. He was extremely helpful. Great job!Thank youread more

Aldo Barrera

18:45 12 Sep 24

Great customer serviceKyle well explained things... thoroughly and got the system squared away thank you. Highly recommend.read more

CARLOS VALADEZ

23:28 11 Sep 24

I contacted customer service to arrange a service visit for... a carbon top-off and received outstanding assistance from Kyle Keehr. He was friendly, knowledgeable, and polite, addressing all my concerns and answering all of my questions. I truly appreciate the support. Keep up the great work—very professional!read more

James Calucin

02:32 11 Sep 24

A company that earns 5 stars for customer service,... installation, communication and an excellent product!read more

Maripat Nevins

19:49 09 Sep 24

We just had a system installed and are extremely happy with... the service we had from Victor Deniz!! he was professional, friendly, informative, and completed the work with no problems at all! I appreciate that he took the time to explain the system to me and was respectful of my home. I highly recommend him for your service needs!read more

Melinda Swearingen

19:44 06 Sep 24

We were EcoWater customers in a different state (outside of... CA). When we purchased our system (EcoWater water softening and Reverse Osmosis RO system) through the Costco program a couple years ago we were told we could move the system if we ever moved. We recently relocated on SoCal and called the local EcoWater dealer (EcoWater SoCal). We loved our original EcoWater team from our old home and were worried the new team wouldn't be able to fill their shoe. Boy, we were more than pleasantly surprised!! 🙂 The whole team from start to finish has been AWESOME!!(1) INITIAL SERVICE TEAM: Marissa M. reached out in response to our initial call and explained how the overall process would work to get our system installed in our SoCal home. She was great about answering all our questions, was super knowledgeable, and provided clear pricing and quotes.(2) SALES TEAM: Through Marissa we got our installation date on the calendar. Coincidentally, a few days before our install date, we happen to notice an EcoWater branded car parked in front of our neighbor's home. I walked up and was able to chat with Mitch M. (from EcoWater) after his sales call with my neighbor. He was kind enough to come to our garage and look at our kitchen set up so scout out the project in advance. He was extremely knowledgeable and professional. It was clear he did more than sales because of his knowledge base. He was also kind enough to offer to look in their computer system to see who was the technician that would be coming to do the install so that he could give them the heads up on our home. He happen to be back in the neighborhood the same day of the install and even stopped by to check in. SO AWESOME!TECH TEAM: Evan P. was our main technician and he was AWESOME. He was super patient, friendly, and knowledgeable. His teammate Jason H. was also super skilled and friendly too. They were both great about explaining the whole installation process. The best part of the team was their professionalism, very positive attitude and solution orientation.They were also very customer-focused. Because they had to shut off the main water for a while, they were also so considerate and made sure they kept working so that they were able to get to a stopping point so the water could be turned back on before they went on an overdue/belated quick lunch break. How awesome was that??! Because each home is different and has its quirks, Evan and Jason were both awesome about working around our plumbing setup and unique layout of our home.We cannot say enough about this AWESOME, AWESOME team. Whoever owns this company clearly hires for professional and super friendly people. Wish we could give them more than 5 Stars...we'd give them 10 STARS if we could!! HIGHLY RECOMMEND!!!!!! Will be telling friends and family in the area all about them!! THANK YOU ECOWATER SOCAL TEAM!!!read more

Team Irish

19:04 27 Aug 24

Pablo was well informed and was capable of answering all my... questions. I was assertive right from the beginning that I would not be signing anything today, because I am research driven. Pablo handled it all with grace and it was a very pleasant visit. Just wanted to let you know Pablo is doing a great jobThanks 😊read more

Thea Louise

18:50 25 Aug 24

I noticed that my water was still not yet "soft" after... multiple months of seeing hard water spots over my reflective surfaces in my home. Jordan Tallmadge came out to our home, and he was super patient and actually did more than I expected him to do. He even opened up my water refiner unit and inspected everything and took it apart and did a full rebuild. He found a faulty O-ring and replaced it with better ones. He took his time, never felt rushed, and even added on an alkaline filter to our RO system.Most importantly, he was really friendly the whole time and I really felt like he wanted to make sure our issues were resolved. You can tell he cares. I hope to get Jordan again when we have our next service!read more

Andrew Hahm

18:23 10 Aug 24

Requested annual service for my whole house water system.... Kyle K was very knowledgeable about my system and recommended all services required in addition to saving me money. Awesome. Highly recommend SoCal Water.read more

Patricia Chatman

17:39 16 Jul 24

Fabian was such a great help! He came for a house call and... did a phenomenal job with everything that was asked him to do. I would definitely recommend him to anyone. EcoWater socal is a very good company and he does a professional job representing them!read more

Martin Essa

23:35 15 Jul 24