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Home Filtration Systems for South California, CA and Surrounding Counties

Home Filtration Systems for South California, CA and Surrounding Counties

What is the right system for my water problems?

The right product for your home is determined by testing your water, considering how many people are living in your home, understanding your normal water usage, taking into account the number of bathrooms you have, understanding the water-using appliances in your home, etc. Authorized EcoWater Pros are water treatment professionals trained to understand your family’s needs and determine the right product for your home.

What are some common home water problems?

While most homeowners may never encounter scary-sounding contaminants like toxaphene and trichloroethylene, there are several common water problems to be on the lookout for in the home:

  • Hard water
  • Iron water
  • Acid water
  • Turbidity
  • Taste and Odor
  • Contaminants

For more information on these problems, visit Diagnose Your Water.

The water from my Reverse Osmosis System has a taste to it.

Ask your EcoWater Pro about what you are experiencing. You could be due for a filter change. Or maybe something has changed with your water, and it will be better served by a different type of filter cartridge in your drinking water system. A conversation with your EcoWater Pro is your safest bet in finding a solution.

How often do the filters have to be changed?

Your authorized EcoWater Pro can talk to you about how often the filters need to be changed, based on your home’s water and your water use. Talk to your EcoWater Pro about service program options that might include routine filter replacements.

My water tastes fine. Why would I need a drinking water system?

Ordinary tap water can contain dissolved metals, such as iron or lead. It might contain chlorine, nitrates and mineral salts. Or it could have sulfates, mercury, asbestos or arsenic in it. A reverse osmosis water treatment system from EcoWater reduces more than 95% of dissolved solids, including many harmful contaminants.

I'm worried about bacteria in my drinking water. How can I be sure it's removed?

EcoWater offers a microbiological drinking water purification system that is certified to reduce 99.9999% of bacteria, 99.99% of viruses and 99.95% cysts, such as giardia and cryptosporidia.

The city treats my water so it's safe to drink. What more do I need?

The quality of your home’s water may meet local standards, but it might not meet your own. Reverse osmosis drinking water purification systems are usually used in the kitchen, where you are most apt to get your drinking water, and where you prepare all of your food and beverages. You need the healthiest and best tasting water available. 

 

Also, the methods used to treat municipal water – including chlorine – could be impacting the smell and taste of your mixed beverages and your cooking. A drinking water system provides bottled water quality, without the bottled water price paid at the store and at the recycling center.

Efficiently Run Softeners Do Not Hurt Septic Tank

A study released at WQA Aquatech USA indicates “that the use of efficiently operated water softeners improves septic tank performance, while the use of very inefficiently operated water softeners may have a negative effect on solids discharge to the drain field and the level of impact will depend on the level of hardness in the water, whether the regeneration waste is discharged to the septic tank, and the amount of excess sodium present in regeneration waste.”  

 

The Water Quality Research Foundation commissioned Virginia Polytechnic Institute and State University to conduct this independent study in 2012 which resulted in an official report, “Changes in Septic Tank Effluent Due to Water Softener Use.” Two different approaches were taken to conduct this study; one in a laboratory setting and the other looked at case studies conducted in the field.

My remote display shows question marks instead of numbers.

Make sure the water softener (or refiner) is receiving power. Assuming the softener is getting power, it might be the strength of the signal to the remote. Try moving the remote to different locations in your home. If you continue to have problems, contact your EcoWater Pro.

My water feels too soft. Can I adjust it?

No. Soft water is soft water. You cannot adjust the level of impurities being removed from the water.

I filled the salt, but the light is still blinking and the screen still says to add salt.

After filling the salt, you must set the salt level on the display screen. Note the level number along the inside wall of the salt tank. Then follow the menu instructions on your softener display screen to set the salt level number.

My softener isn't using much salt.

An EcoWater softener or refiner is very efficient, so you might not go through as much salt as another brand used. If you feel like your water isn’t soft, and the level of salt is not decreasing at all, consult your EcoWater Pro.

How do I determine the right softener for my home?

The right product for your home is determined by testing your water, considering how many people are living in your home, understanding your normal water usage, taking into account the number of bathrooms you have, understanding the water-using appliances in your home, etc. Authorized EcoWater Pros are water treatment professionals trained to understand your family’s needs and determine the right product for your home.

How does a water softener operate?

One of the biggest misconceptions about water softeners is that the salt is what softens your water.  What actually softens the water are the thousands of resin beads inside your softener that filter out hard water minerals.

 

  • Water softeners use a negatively charged ion exchange resin to collect the impurities from your water. The resin becomes charged when it mixes with a sodium or potassium solution. The salt in the water softener isn’t what softens the water; it is what enables the resin to collect and remove the hardness from your water.
  • The EcoWater refiner softens your water, and also removes the chlorine taste and odor, which is often a result of water treated by cities and municipalities.
  • Regeneration is the term for when the resin is being cleaned and recharged in the sodium solution.
I live in the city. Since they treat the water, does that mean my water is already soft?

Most municipalities treat water by using chlorine to kill bacteria. Some might even soften the water, but only to meet minimum requirements. That doesn’t mean it is ideal for your family.

An EcoWater Systems water refiner softens your family’s water by removing the hardness minerals and sediments that weren’t removed by the municipality, and it also removes the chlorine taste and odor.

Why does soft water make my skin feel slippery?

An EcoWater water softener system removes the impurities in your water so your skin is rinsed without hard water minerals left behind. There is no residue on your skin to trap traces of soap, dead skin cells and other particles. And no residue left behind that dries your skin. The slippery, softness you feel is exactly how clean skin is supposed to feel.

 

The same way that soft water eliminates water spots that dry onto your glassware and silverware, it allows your bath soaps to lather better and rinse off completely. Soaps will lather better and you’ll be able to use half as much.

What does soft water mean?

Hard water is water that has a high mineral content. It’s a natural result of minerals like calcium and magnesium accumulating during the water cycle, and it can happen with well water and even city water.  The more calcium and magnesium dissolved in the water, the harder the water becomes.  This is why certain cities and counties within the same state can have varying degrees of water hardness.

 

A water softener system treats your water at the point it enters the home. It removes these hardness impurities before the water travels through your pipes and into your water-using appliances, and before you draw water from the taps of your bathrooms and kitchen. Soft water is less than 1 gpg, whereas hard water is anything above 7gpg. Over 85% of households live in hard water areas.

 

EcoWater’s whole home filtration systems offers you a water softener system and reverse osmosis drinking water system, creating the healthiest water for all uses.

How do I choose the right water filter for my needs?

We understand that selecting the right water filter can be overwhelming. We recommend considering factors such as water source, filtration method, filter capacity, and your specific water quality concerns. Our website provides detailed product descriptions and specifications to help you make an informed decision. If you need further assistance, feel free to reach out to our customer support team for personalized recommendations.

Are your water filters compatible with all faucets?

Our water filters are designed to be compatible with most standard faucets. However, we recommend checking the product descriptions and specifications to ensure compatibility with your specific faucet model. In case you have a non-standard faucet, we may have additional adapter options available. Please contact our customer support team for further assistance.

How often do I need to replace the water filter cartridge?

The replacement frequency depends on various factors, including your water quality, filter capacity, and usage. As a general guideline, most water filter cartridges need to be replaced every 3 to 6 months. However, specific recommendations can be found in the product descriptions or user manuals. Regular filter cartridge replacement ensures optimal performance and water quality.

Is installation difficult? Can I do it myself?
Installing our water filters is typically straightforward and can be done by most customers without professional assistance. Our products come with detailed installation instructions and necessary hardware.
 
After consulting the detailed installation instructions that came with the filters, which can also be found in your user manual and welcome packet, if you still encounter any difficulties with the installation process, our customer support team is available at (760) 754-1960 Monday through Friday  8 am – 5:30 pm to provide guidance and schedule a site visit by a service technician.

Please note that warranties will only be covered if the equipment is serviced and installed through an Authorized EcoWater Dealer.

Do you offer warranty on your water filters?
Yes, we offer warranties on our water filters when they are installed by an authorized EcoWater dealership.  The warranty duration and coverage may vary depending on the specific product. Please refer to the product descriptions or user manuals for warranty details.
If you have any warranty-related questions or concerns, feel free to contact our customer support team at (760) 754-1960 Monday through Friday, 8 am – 5:30 pm.
 
Please note that warranties will only be covered if the equipment is serviced, and installed, through an Authorized EcoWater Dealer.
What is your shipping policy? How long does it take for orders to arrive?

We offer free shipping on all orders placed with Eco Water Socal. The exact shipping time may vary depending on your location and other factors. Typically, orders are processed and shipped within 1-3 business days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. For more details, please refer to our Shipping Information page.

Do you offer after-hours emergency services?
After-hours emergency service technician onsite services are available for true emergencies.  To avoid unnecessary charges, please first consult your user manual for detailed instructions.  
 
If you’ve chosen to install your filters and are running into challenges, please consult your owner’s manual for detailed instructions – do not contact after-hours emergency services.  You can, if necessary, bypass your filter system, until you’re able to reach Customer Service support Monday – Friday 8:00 am – 5:30 pm, and if necessary, they can schedule a service technician for a routine maintenance visit.
 
If you have a whole-home filtration system and your main waterline has had to be shut off, this warrants an emergency.  
 
After-hour emergency services can be reached by dialing our main office at (760) 754-1960 and then following the prompts.

Fill out the form below or call 760-259-2306 for more information & a free quote!

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Verified Southern California Reviews

Pezhman Dashti
Pezhman Dashti
02:15 09 May 24
My journey with EcoWater SoCal started when I chose one of... their water systems for my home in November 2022. The remarkable improvements in water quality and overall service were so compelling that I was inspired to join the team. Now, I’m enthusiastic about helping others discover the same benefits. If you have questions or need guidance about water solutions, I’m more than happy to share my own experiences and assist you in making an informed decision.read more
Ana Maria
Ana Maria
04:08 07 May 24
Excellent customer service! Steve was attentive and did his... best to help me with my concerns. Thank you Steve!read more
Diana Dobson
Diana Dobson
22:26 06 May 24
Miguel@eco water was so helpful today with getting my old... receipt and setting me up an appointment to service my water softener and also get it ready for me to ship it to my new location I highly recommend equal water to anyone who wants high quality water equipment for their home thank you Eco Waterread more
Sissy49 Shopa
Sissy49 Shopa
23:58 03 May 24
I love my Eco Water system and always receive excellent... service from Eco Water of Southern California.read more
Tony Cursoli
Tony Cursoli
23:22 25 Apr 24
I called Ecowater to change my filters and I spoke to Kyle... he was totally understandable and explained it very simply. Took me less than five minutes and my wife and I love the water system and the customer service. Thank youread more
Jean Urbanovitch
Jean Urbanovitch
17:03 19 Apr 24
Kyle Keehr was extremely helpful. He walked me through all... steps to fix my problem. I would highly recommend him & EcoWater.read more
Pedro Delemos
Pedro Delemos
00:47 03 Apr 24
Kevin was very helpful when my ecowater system lost... pressure, which should not have happened because I replaced all the undercounter filters 6 months ago. Kevin suggested I check the pressure on the tank and if low, refill the tank with 9 lbs of pressure. Did that and the pressure is better. Thanks Kevin.read more
Jose Miguel Navarro
Jose Miguel Navarro
22:00 28 Mar 24
Jaylean Lopez has been very helpful, friendly and attentive... in the process of purchasing my water filters replacement. She would answer promptly and provided positive feedback for all of my questions and concerns.Thank you!!read more
Pat Alwell
Pat Alwell
21:11 25 Mar 24
I was tired of my Brita and having to purchase RO water for... my fish tank, so I called EcoWater to have them install an RO + Akaline system. The whole process from start to finish was super simple. Installation a breeze. I had Fabian Acuna as my technician, wow. What an awesome guy! Had everything up and running within an hour. I now have access to perfect drinking water year round without having to wait for filtration or stand in a line. My only regret is not calling EcoWater sooner!read more
Dennis Kim
Dennis Kim
23:03 19 Mar 24
Years ago Eco-Water System installed water system since... then we have been clear water for drinking and other uses.It is a very good quality water cleaning system that we can drink clear water at kitchen even bathtub any where in our house. Eco Water System clean water according to system set up program very well. It is excellent water clean system I love it and recommend this system to any one wants clean water.Oh recently I found to fill up salt oftener then 6 months cause our area water quality but no problem only fill up salt every 2 -3 months faster then 6 months at the beginning but system runs wonderfulread more
K Lorenz
K Lorenz
18:08 19 Mar 24
Ecowater through Costco installed a water softener unit in... our home in March 2024. Thank you to Victor Deniz who installed it! So far so good and happy that we made this decision.read more
Adele Steirnagle
Adele Steirnagle
19:55 18 Mar 24
These guys are awesome!!! 5 happy years of not lugging... water back and forth to my house😊🙏❤️ Miguel Ruiz saved my day today by making it easy to take out my filters and order new ones:)read more
Sharon Kangas
Sharon Kangas
20:51 14 Mar 24
Needed help and amazed at the wonderful attitude and help... received. Yeah for 2024 customer service at EcoWaterread more
Steve Scott
Steve Scott
14:04 12 Mar 24
Marissa has been a professional and responsive customer... support representative for us for over 5 years. She makes sure that I get prompt and courteous service.read more
Steffani Smith
Steffani Smith
20:47 07 Mar 24
Long time customers of Eco water (Cbad area - Vista... office). Recently had some questions which needed several action items. Sean (office mgr) patiently and professionally worked with us to mitigate any frustrations and sent out Fabian a senior/supervisor tech and total pro, out to our address to work on our under the sink water filtration system. Great work 👍🏼All in all, we look forward to continuing our service with Eco water!read more
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